The Team
Who We Are
Adam Hart
Founder & Clinic Manager
My name is Adam Hart, and I'm thrilled to be the clinic manager at Positive Steps since its opening in November 2020. With a diploma in counselling, my primary role is to ensure our wonderful clients receive the utmost care and support across all aspects of their therapy journey.
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As a dedicated and kind-hearted individual, I genuinely enjoy working with people and supporting them through their healing process. I take great care in matching our clients with the right therapist to ensure they receive personalised care and guidance to achieve their therapeutic goals, whether it's healing from trauma and anxiety or working towards personal growth.
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In addition to overseeing all operations and maintaining the quality of service at our online clinic throughout Australia, I also focus on building strong industry connections. If you're interested in exploring our therapy options or would like to set up a free consultation, please don't hesitate to reach out to me via email or our clinic's phone number. I look forward to speaking with you soon!
Education
UK Diploma of Counselling level 7
ICF Development & Life Couching
Skills & Oversee
Counselling Psychology - Operations Management - Customer Support & Care - Business Development
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Kris Mackey
TRAUMA & ANXIETY THERAPIST
Be as kind and compassionate to yourself as you are towards those you cherish the most. Kris’s experience and naturally empathic, caring, and respectful disposition enables her to establish supportive and trusted relationships with clients to deliver effective therapeutic outcomes.
Kris achieves this by focussing on her client’s unique life experiences to better understand their successes, obstacles, and challenges to achieving inner peace, self-confidence, and a sense of purpose and self-worth. Incorporating various evidence-based therapeutic techniques, Kris works with her clients preferred communication style to develop their specific counselling goals and to identify appropriate pathways and timeframes for achieving them.
Kris is passionate about encouraging and empowering her clients to take responsibility for the things they can do to regain their personal power and help them to accept and release the things they cannot change to find happiness and healing.
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Lahra Sheppard
TRAUMA & ANXIETY THERAPIST
Lahra is an experienced counsellor working with anxiety, depression, ptsd, trauma, domestic violence, grief and loss, personal issues, relationship issues, mental health, with a specialty in addiction and facilitating an Addiction recovery program which provides knowledge and support for addicts and their families. Lahra is an agent for change. Connection motivates her and she can do this by supporting clients online, via telephone and face to face.
Lahra focuses on supporting clients with a holistic and eclectic approach using a variety of therapeutic strategies to support the healing process through life's challenges.
These can include but are not limited to, Narrative Therapy, Humanistic Therapy, Person Centred Therapy, Cognitive Behaviour Therapy, Solution Orientated Therapy and Mindfulness to achieve happiness & healing in peoples lives.
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Jess Pope
TRAUMA & ANXIETY THERAPIST
Jess is a compassionate and empathetic therapist who practices trauma- informed, client led strategies to support her clients to achieve their goals.
As a trained social worker, Jess believes her clients are the experts of their own lives and aims to support this expertise through non-judgemental, empowering
practices that focus on her clients’ strengths and their right to choice, control and dignity
of risk.
Jess has worked with people from a range of backgrounds, including people who identify as members of the LGBTQIA+, Culturally and Linguistically Diverse (CALD) and Aboriginal/Torres Straight Islander communities, as well as those who identify with a range of mental and physical diagnoses.
Jess is passionate about her work and as such she is devoted to continuous learning and development to ensure her approach to supporting clients is informed by both traditional therapeutic interventions and the latest research and methodologies.
Jess has completed a Master of Social Work at the University of Melbourne as well as formal studies in Trauma
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Sam
TRAUMA & ANXIETY THERAPIST
Sam is a Psychosocial Support Therapist / Trauma and Anxiety Psychologist at Positive Steps Clinic, bringing substantial knowledge and experience to her role. Sam has a 1st Class Bachelors of Science degree with Honours in Psychology as well as extensive training, both practical and theoretical, which has equipped her with a diverse and comprehensive foundation in understanding the complexities of mental health. The approach Sam takes to therapy is deeply rooted in respectful, trauma-informed practices allowing her to provide compassionate and effective support to clients.
Sam has a wide range of experience working with individuals diagnosed with dissociative disorders, CPTSD, anxiety disorders, autism, borderline personality disorder, schizoaffective disorder as well as various other mental health conditions and has subsequently developed the ability to tailor her approach to each clients unique needs. Sam is empathetic, passionate and committed to empowering her clients to navigate their healing journey, building resilience and developing effective coping strategies.
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Suzanne Bleeze
TRAUMA & ANXIETY THERAPIST
Suzanne is a dedicated support therapist, offering personalised care over the weekend through our Support Line. She provides
a compassionate presence for those in need of welfare checks, feeling overwhelmed, dealing with loneliness, anxiety, or processing
triggering experiences. Suzanne's approach is person-centred and strengths-based, using grounding and mindfulness techniques to help individuals feel centred and supported. Known for her friendly and caring demeanour, Suzanne is deeply passionate about helping others navigate life’s challenges and empowering them to become the best version of themselves.
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Vicky Williams
TRAUMA & ANXIETY THERAPIST
Vicky has a lifelong dedication to supporting vulnerable individuals as a compassionate holistic therapist with extensive
experience in mental health, social work, and mindfulness practices. She has worked with diverse populations, supporting
people with a range of mental, physical, and emotional challenges, and has a particular focus on mental health, sleep coaching, and
stress management.
Vicky is trained as a Buddhist Mindful Meditation Practitioner, incorporating mindfulness techniques into her therapeutic work, and is a certified Mental Health First Aider. As a Compassion-Focused Therapist, she employs evidence-based approaches such as motivational interviewing to empower clients and help them move towards lasting, positive change. Vicky also combines her passion for creativity with her therapeutic approach as a Therapeutic Art Coach, helping individuals tap into their inner creativity as a form of healing and self-expression. Having personally navigated disability and adversity, Vicky views these experiences as vital assets that enrich her work and strengthen her deep sense of empathy and resilience. She is committed to creating a supportive and empowering environment for each individual she works with, guiding them toward their fullest potential. Vicky believes in the transformative power of compassion, empathy, and resilience, and she continues to be inspired by her work every day. Her mission is to provide holistic support that nurtures the mind, body, and spirit, helping others live their best lives in alignment with their unique strengths and abilities.
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Sam is a Psychosocial Support Therapist / Trauma and Anxiety Psychologist at Positive Steps Clinic, bringing substantial knowledge and experience to her role. Sam has a 1st Class Bachelors of Science degree with Honours in Psychology as well as extensive training, both practical and theoretical, which has equipped her with a diverse and comprehensive foundation in understanding the complexities of mental health. The approach Sam takes to therapy is deeply rooted in respectful, trauma-informed practices allowing her to provide compassionate and effective support to clients.
Sam has a wide range of experience working with individuals diagnosed with dissociative disorders, CPTSD, anxiety disorders, autism, borderline personality disorder, schizoaffective disorder as well as various other mental health conditions and has subsequently developed the ability to tailor her approach to each clients unique needs. Sam is empathetic, passionate and committed to empowering her clients to navigate their healing journey, building resilience and developing effective coping strategies.
